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Privacy Policy

Your privacy is important to us. This policy outlines how Citra AI collects, uses, and protects your personal information.

Last Updated: December 23, 2025

1. Introduction

Welcome to Citra AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

This information may include:

2.2 Google User Data We Access

When you choose to sign in with Google, we access the following Google user data:

Important: We only request the minimum permissions necessary to provide authentication services. We do not access your Google Drive, Gmail, Calendar, or any other Google services beyond the basic profile information required for account creation and sign-in.

2.3 Usage Data

We automatically collect certain information when you use our services, including:

2.4 Documents and Content

When you upload documents or create content using Citra AI:

3. How We Use Your Information

We use your information for the following purposes:

3.1 How We Use Google User Data

The Google user data we collect (email, name, profile picture) is used exclusively for:

We do NOT:

3.2 General Data Usage

Beyond Google authentication data, we use your information for:

4. Data Storage and Security

4.1 Security Measures

We implement industry-standard security measures to protect your information:

4.2 Data Retention

We retain your information for as long as necessary to:

You can request deletion of your account and data at any time through your account settings or by contacting us.

4.3 Google User Data Retention and Deletion

Retention Period: We retain your Google user data (email, name, profile picture) only for as long as:

Data Deletion: You can request deletion of your Google user data at any time by:

Upon account deletion, we will:

5. Information Sharing and Disclosure

We do not sell your personal information or Google user data to anyone.

5.1 Google User Data Sharing

Your Google user data (email, name, profile picture) is:

We comply with the Google API Services User Data Policy, including the Limited Use requirements.

5.2 General Information Sharing

We may share non-Google information in the following limited circumstances:

5.3 Service Providers

We may share information with trusted third-party service providers who assist us in:

These service providers are contractually obligated to protect your data and use it only for the purposes we specify. They do not have permission to use your Google user data for their own purposes.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8.1 Third-Party AI Services

We use advanced AI technologies from reputable third-party providers to deliver AI-powered features. Your data is processed in accordance with our security standards and industry-standard privacy practices.

9. Children's Privacy

Our services are not intended for users under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Data Protection Officer

For questions specifically related to data protection and privacy compliance, you can contact our Data Protection Officer at: [email protected]

16. Your Consent

By using Citra AI, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our services.