Frequently Asked Questions
Everything you need to know about Citra AI, Citra Vault, and self-updating presentations, reports, and diagrams.
What is a self-updating presentation or report?
Your Citra Vault is your single source of truth. When your business data changes, update the Vault and hit refresh — Citra AI updates every connected presentation, report, and diagram in seconds. No rebuilding slides, no copy-paste, no version chaos.
What is Citra Vault?
Citra Vault is your secure knowledge base inside Citra AI. Upload PDFs, documents, spreadsheets, presentations, web pages, and other project files. Citra AI indexes everything in the Vault and uses it as the single source of truth for every presentation, report, diagram, and knowledge graph it generates. Your slides are no longer the source of truth — your Vault is.
How is Citra AI different from ChatGPT or other generic AI tools?
Generic AI tools generate output from general internet knowledge with no verifiable citations. Citra AI generates everything from your own files inside Citra Vault — every presentation, report, and diagram is grounded in your specific data. Every output includes paragraph-level citations. Plus, Citra offers a built-in PDF Reader with AI sidebar, knowledge graphs, mindmaps, internet browsing with AI summarizer, and Canva-style slide editing — none of which ChatGPT provides.
What types of files can I upload to Citra Vault?
Upload PDFs, Word documents, spreadsheets, presentations, images, web pages, and other project-related files. Files can come from cloud storage, your local computer, or the built-in internet browser. Citra AI indexes all uploaded files to generate context-accurate presentations, reports, diagrams, and knowledge graphs.
Can I trust the AI-generated content and citations?
Yes. Every piece of AI-generated content includes paragraph-level citations from your uploaded documents — including document name and section reference. You can verify every citation before using it in your final presentation or report.
Is my project data secure?
Yes. Citra AI uses enterprise-grade encryption, role-based access controls, and data sovereignty. Your uploaded project files remain completely private and confidential. Your data never trains our models.
How does the AI chat feature work?
With built-in AI chat, you can ask any question about your project and get real-time answers sourced directly from your Citra Vault. Answers include paragraph-level citations. You can also open any cited source in the Reader with AI sidebar — read the original document and ask follow-up questions side by side.
How fast can I generate a presentation or report?
After uploading your files to Citra Vault, you can generate a full presentation, report, or diagram in seconds — work that would typically take hours of manual effort. When your data changes, hit Update and everything refreshes instantly.
Is there a free trial?
Yes — get started free with no credit card required. Upload your project files to Citra Vault and generate presentations, reports, and diagrams immediately. Upgrade to a paid plan when you need more capacity.
How do I access Citra AI?
Citra AI is available as a web application (Citra Web) accessible from any modern browser. Citra Desktop is coming soon for local-first workflows with direct SQL database and Databricks connections. iOS and Android apps are also available for generating and reviewing content on the go.
Can multiple team members collaborate on the same vault?
Yes. Citra AI offers team plans with secure multi-user access, granular permission controls, and role-based access management. Each team member can have their own workspace while collaborating on shared vaults and projects.
What support is available?
We provide onboarding tutorials, documentation, email support, and priority assistance for enterprise accounts. Our team is here to help you get the most out of Citra AI for your specific workflows.
What is grounded AI and why does it matter for presentations?
Grounded AI means the AI generates content based on your specific uploaded documents, not generic internet knowledge. Every claim in a Citra AI presentation includes citations tracing back to your source files. This eliminates hallucinations and ensures your slides are factually accurate and verifiable. Learn more about the rise of grounded, living presentations.
How does Citra AI compare to Gamma for data-connected presentations?
Gamma generates beautiful slides from text prompts but doesn't connect to your data sources. Citra AI generates slides from your Citra Vault documents with citations, offers one-click updates when data changes, and provides full Canva-style design freedom. See the detailed comparison.
Can Citra AI generate knowledge graphs and mindmaps from PDFs?
Yes. Upload PDFs to Citra Vault and generate knowledge graphs, mindmaps, flowcharts, and process diagrams grounded in your actual document content. Every node and relationship is extracted from your data, not invented. See how it works.
Can I use Citra AI for recurring weekly or monthly reports?
Absolutely. Create your executive summary once, connect it to your Vault data, and refresh with one click when new data arrives. Share a persistent link that always shows the latest version. Learn how to automate executive summaries.
What is the Reader with AI sidebar?
The Reader is Citra's built-in PDF and document viewer with an AI sidebar. Open any document from your Vault, highlight passages, and ask the AI questions about what you're reading — all without leaving Citra. The AI answers are grounded in the document with paragraph-level citations, so you can build real expertise before generating slides.
Can I browse the internet inside Citra AI?
Yes. Citra includes a built-in internet browser with a side-by-side AI summarizer. Research any web page, get AI-powered summaries, and save useful content directly into your Vault — all without leaving the app. This means your research and presentation workflow stays in one place.
Is Citra AI secure enough for enterprise and government use?
Yes — Citra AI is built enterprise-first. In today's AI world, privacy and context engineering are critical for business, enterprise, and government. Citra provides: Air-gapped systems via Citra Desktop where your data never leaves your infrastructure, full data privacy with enterprise-grade encryption and role-based access controls, and context engineering that ensures every output is grounded in your actual data — no hallucination. Your data never trains our models. Create private intelligence with living documents, insights via chat, analytics, and visualization — all within your security perimeter.
Is Citra AI only for presentations?
No — presentations are just one output. Citra AI is a Project Memory platform for productivity. You upload your project files to the Vault, building a living knowledge base. From that single source of truth, you can create living presentations, deep reports, diagrams, knowledge graphs, and mindmaps. You can also chat with your data to get cited answers, compare numbers across documents, browse the internet with an AI summarizer, and open sources in the Reader with an AI sidebar to build real expertise. All outputs are just views of the same underlying project memory — create once, update forever.